Complaints

We guarantee!
We pay great attention to the quality of our products. Not only what's inside, but also how they are packaged and shipped. We hope it doesn't happen, but if your order doesn't arrive as neatly as you expected, please let us know as soon as possible or take a photo of it. We will do everything we can to resolve it for you.

Please use our contact form for this. We will then see how we can best help you.

In case we can't resolve it.
The European Commission provides a platform for online dispute resolution for consumers, which you can find at http://ec.europa.eu/consumers/odr/. We voluntarily participate in this dispute resolution procedure.